Once you have received a referral letter from your doctor or dentist please call Mr Watson’s rooms to arrange an appointment.
Mr Watson’s staff will ask at the time of booking, questions regarding your symptoms and referral so that an appropriate appointment can be made.
Urgent referrals can be made by the referring GP calling our rooms directly to discuss the severity of the problem.
You will receive a SMS reminder leading up to your appointment.
If you no longer require your appointment, the rooms must be contacted with 24 hours’ notice, otherwise you will be billed for non-arrival.
Mr Watson will generally be able to access and view your scans online.
However, if you do have a copy, please bring any relevant test results such as CT or MRI with you on the day.
In order to see Mr Glenn Watson, you will require a referral, dated on or before the date of your appointment, from a GP, Dentist or Specialist. If you arrive to your appointment without a valid referral, you will be charged out of pocket for all of our usually bulk-billed in-house examinations, hearing tests and Nasoendoscopy. The testing alone can cost up to $600 without a Medicare rebate, on top of the consultation fee.
In order to obtain a pensioner discount you must bring a valid Aged / Disability pension card with you on the day of your appointment. Our clinic is a private billing clinic and payment is required on the day of your appointment. We do not bulk bill.
On the day of the consultation please bring your current referral letter, Medicare card, Pension card (if applicable) as well as any relevant results, including physical copies or a disc of relevant CT scans. When you arrive you will be asked to complete a patient registration form.
If you are attending for a hearing problem then a hearing test will be conducted by one of our audiologists. If you are attending in regard to dizziness and/or imbalance, you may also be seen by one of our audiologists for balance investigations. Please allow yourself two hours to have all of the testing completed if you have a dizzy problem.
When you meet with Mr Watson he will discuss your concerns and examine you. This may include a microscope to examine your ears or a nasoenodscopy to view your nose, pharynx and larynx.
A diagnosis and treatment plan will be discussed with you and you will be advised whether any further testing, appointments or a procedure is recommended.
If Mr Watson suggests you would benefit from an operation, he will discuss in detail the procedure and in particular the procedural risks. Mr Watson will direct you to his website for further information regarding the procedure. Following this you will be directed to Mr Watson’s secretarial staff who will provide you with a pack which contains an informed financial consent, your anaesthetist’s details and a hospital admission booklet. You will be instructed to contact your health fund to ensure that your procedure is covered. You will be contacted a day prior to your operation to advise you of your admission time and fasting instructions. A post-operative appointment will be made following your operation. If you do not have private coverage Mr Watson can refer you to the public system. Waiting times for the public system will be discussed.
You will be advised at the end of your consultation whether a follow up appointment is recommended. If so, Mr Watson’s secretarial staff will arrange this for you.
If a test has been requested, you will be advised whether you should return to discuss the results or whether Mr Watson will call you with your results.
At the completion of your consultation Mr Watson will dictate a letter to your doctor. Mr Watson will do this in front of you using it also as a summary of the consultation. Please ask any questions you like at this time or of course at any time during the consultation.